Frequently Asked Questions About Echelon Salon santa clarita

💇‍♀️ What services do you offer?

📅 How do I book an appointment?

You can easily book your appointment online through our website. We also accept bookings by phone or text at (661) 263-2500. Walk-ins are welcome when available, but we recommend scheduling in advance.

🎉 Do you offer a special for new clients?

💁 Can I choose my stylist?

Absolutely. Each stylist at Echelon has a unique specialty and style. Visit our Team page to view bios, fun facts, and photos, then book directly with your preferred stylist.

❌ What’s your cancellation policy?

We kindly ask that all cancellations or appointment changes be made at least 24 hours in advance. This helps our stylists manage their time and serve clients more effectively.

📍 Where are you located?

You’ll find us at 27916 Seco Canyon Rd. Santa Clarita, CA 91350, conveniently located  with easy access from Saugus, Canyon Country, Valencia, Castaic, or anywhere in Santa Clarita.  

🚗 Where should I park?

We offer free and convenient parking right in front of the salon.

🧴 Do you sell hair care products?

Yes! We proudly carry Aveda, R+Co, and R+Co Bleu — high-performance luxury products. Your stylist will be happy to recommend the best products for your hair needs.

👰 Do you offer bridal or group bookings?

Yes, we do offer bridal packages and group services! For wedding parties, photo shoots, or special events, please contact us in advance to discuss availability and custom options.

💳 What forms of payment do you accept?

We accept all major credit cards, debit cards, Apple Pay, and cash. 

⏳ How early should I arrive for my appointment?

We recommend arriving at least 5–10 minutes before your scheduled time to relax, enjoy a beverage, and ensure a smooth check-in experience.

📸 Can I bring inspiration photos to my appointment?

Absolutely! We love seeing your vision. Bringing photos of colors, styles, or cuts you love helps us create a look that feels perfect for you.

🔁 What if I’m not happy with my service?

Your satisfaction is our top priority. If you’re not fully happy, please let us know within 7 days of your appointment so we can make it right.

🌐 Do you have gift cards available?

Yes! Echelon Salon gift cards are available for purchase in the salon or online — perfect for birthdays, holidays, or just because.

🕒 What are your hours of operation?

Our hours vary slightly by day and stylist, but we’re generally open seven days a week for your convenience. Visit our website or contact us for the most up-to-date hours.

🌿 Do you offer clean, cruelty-free, or vegan hair products?

Yes. We proudly carry Aveda & R+Co, which are cruelty-free and offer a range of vegan and clean-formula options. Ask your stylist for details!

🎨 Can I schedule a consultation before booking a service?

Yes! We offer complimentary consultations for color, extensions, and major transformations. It’s a great way to meet your stylist, ask questions, and plan your perfect look.

✨ What makes Echelon Salon different from other salons in Santa Clarita?

Echelon Salon is built on artistry, service, and culture. Our custom-designed space, top-tier stylists, and guest-first philosophy create an experience that goes far beyond the average salon visit.

🌈 Can you help fix a color or cut I got somewhere else?

Yes — we specialize in color correction and transformation work. Whether you’re dealing with brassiness, banding, or an uneven cut, we’ll assess your hair and create a custom plan to get it back on track.

👰‍♀️ Do you do hair for weddings or events outside the salon?

Yes, we travel for weddings and off-site events within the Santa Clarita Valley. Reach out to us for availability and a custom quote based on location and party size.

🛠 What if I’m not sure what service I need?

No worries — just book a consultation or give us a call! Our team is happy to guide you to the right service based on your hair type, goals, and vision.

🧾 Do you offer service packages or memberships?

Yes! Check out our Blowout Membership for monthly styling perks.  - Valencia Hair Salon.